A course for the professional or private individual or for people who find it difficult to:

Defend or justify your position convincingly
To manage people (or families) without conflict or fear of conflict
To be firm yet compassionate
To share responsibility instead of taking everything on yourself
What sort of unconscious signals are we giving that conflict with our words?

Learning how to be congruent internally and externally
Challenging what we believe we are capable of. Can we have the success we want?
Motivating ourselves and others. The secrets of good management of people in the workplace and at home
Learning how to listen: separating impact from intent
Dealing with conflict, not avoiding it
Managing difficult people. When negativity or criticism occurs how do we deal with it constructively?
If someone explodes in rage at you, does that mean you’ve done something wrong? How to get a perspective on angry exchanges
Maintaining your boundaries.
Defending right to say no without guilt.

Why an Effective Communication course?

Communication is a 2 way thing. It is not only what we say but what we understand is being said to us. Did you know it is said that only 7% of our communication skills are about the words we choose? The rest is body language, and tone of voice. I want you to slump in a chair now, with your arms folded and your head bowed. How do you feel when you do this? Now stand up and be tall, shoulders back, head high. How do you feel now? The words we choose can help us standup tal l and gain confidence. Just as the way we listen can help us understand better what is being said to us.

What to expect?

Expect to have fun learning how to use the right words and body language to get your message across.

Expect to learn something about yourself you didn’t know before. Expect to meet people who, though they may have hugely different jobs and life styles, have the same challenges communicating effectively. You will be given course notes and handouts to help you learn and to refer to at a later date. You will be challenged and above all stimulated to think on your feet

Jenny’s skills are essentially aimed at enhancing the natural confidence of those she meets, that so often lies hidden beneath years of bad habits and false beliefs. Jenny’s style is compassionate yet firm, passionate yet down to earth. She has an engaging style that maintains student participation and pulls the best out of her students.

Course Details

The dates for the next 6 week course are to be confirmed.  Sign up to the newsletter on the courses page to stay informed.